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Cultivating a palliative care-forward organization

Across the health care system, staff are often managing complex, changing needs with limited time and increasing demands. Without a shared understanding of a palliative care approach, teams can experience gaps in communication and unclear roles, resulting in inconsistent care.

LEAP Onboard is an online learning program for health care organizations that introduces staff to the palliative care approach while building a shared culture of collaboration, understanding, and team-based care. It helps strengthen organizational culture by promoting aligned communication and compassionate, coordinated support for patients and families.

Who is it for?

LEAP Onboard is designed for health care organizations that are looking to build a shared palliative care culture across teams and care settings, including long-term care homes, home and community care organizations, hospitals, retirement homes, and primary care or specialty clinics.

It is designed for all staff, with a focus on nurses, personal support workers, care aides, allied health professionals, support staff, and volunteers who contribute to day-to-day care.

Learning outcomes

Upon completion of LEAP Onboard, learners should be able to:

  • Recognize situations where a palliative approach is needed and appropriate.
  • Describe how care priorities can change as illness progresses.
  • Identify how different members of the care team contribute to comfort, dignity, and quality of life.
  • Understand how noticing and sharing changes in a patient’s condition supports coordinated care.
  • Communicate and escalate concerns appropriately across the team.
  • Recognize the emotional impact of palliative work and know how to access support.
  • Reflect on the importance of teamwork and compassionate care in supporting people across the illness journey.

Course features

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Short, self-paced learning designed to fit into busy schedules.

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Learners complete the same story-based cases, reinforcing shared understanding, consistent language, and team alignment.

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Strengthens organizational culture by reinforcing consistent language, shared expectations and team alignment.

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Staff gain confidence in recognizing palliative care needs and responding appropriately within their scope.

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Content reflects the realities of everyday practice, making learning relevant and easy to apply.

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Learners earn a nationally recognized certificate of completion.

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Short, self-paced learning designed to fit into busy schedules.

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Learners complete the same story-based cases, reinforcing shared understanding, consistent language, and team alignment.

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Strengthens organizational culture by reinforcing consistent language, shared expectations and team alignment.

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Staff gain confidence in recognizing palliative care needs and responding appropriately within their scope.

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Content reflects the realities of everyday practice, making learning relevant and easy to apply.

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Learners earn a nationally recognized certificate of completion.

Delivery modes

LEAP Onboard is delivered through two self-paced online modules that can be completed anytime and take less than two hours to complete.

  • Module 1: Introduces key concepts of a palliative care approach, including how care needs change over time and how different members of the care team contribute to supporting patients and families.
  • Module 2: Engages learners through 10 patient-centered story-based cases drawn from everyday care settings.
    • Each story-based case follows a patient across four points in time—recognizing care needs, evolving goals of care, supporting comfort and dignity, and family and team support.
    • At each stage, learners answer short, discovery and reflection questions, each focused on what different members of the care team (nurse, MRP, care aide, and allied health) do in that moment.
    • These shared story-based cases reinforce consistent language, aligned expectations and team collaborations.
Pricing for online delivery
  • $39 for all professions

LEAP Onboard is designed for health care organizations and teams looking to build a shared foundation in a palliative approach to care.

For organizational pricing or group enrollments, please contact us directly.

Impact

LEAP Onboard supports organizations in building a more consistent, coordinated approach to care across teams, strengthening how staff recognize and respond to changing care needs.

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Consistency: A standardized introduction to palliative care principles ensures all staff share a common understanding and approach.
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Practical application: Case scenarios reinforce skills and behaviours that learners can apply in their daily work.
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Team alignment: Strengthens coordination and communication across teams by establishing shared language and role clarity.
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Confidence: Staff gain reassurance in recognizing palliative care needs and knowing how to respond appropriately within their scope.
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Learning pathway: Serves as an entry point for learning, preparing organizations and staff for more advanced palliative care training in direct clinical care, communication, symptom management, and more.

Topics

LEAP Onboard provides health care professionals with an introductory learning experience on the palliative care approach, including:

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Understanding the key principles of the palliative care approach
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Understanding how goals of care evolve over time
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Coordinating care across settings and teams
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Your role in palliative care across the illness journey
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Supporting dignity as independence changes
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Supporting changing goals and emotional needs as illness progresses
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Recognizing early changes that signal a palliative approach
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Recognizing the emotional impact of serious illness
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Recognizing when care shifts fully toward comfort and presence

Funding

The development of this course was made possible thanks to the generous support of the Saint Mary’s Health Foundation of New Westminster.

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Key LEAP features

Pallium’s award-winning suite of LEAP courseware transforms health care practice across all settings of care, through practical, interprofessional and evidence-based palliative care training.

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Canada’s leading suite of palliative care courses.
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Created and peer-reviewed by Canadian experts.
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Earn nationally recognized certification.
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Collaborate with interprofessional health care professionals.
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Backed by evidence and best practices.
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Over 600+ courses are held every year.

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